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Frequent Ask Question FAQ

1. FAQ ABOUT WHOLESALE
 

QUESTION: I am interested in joining your Wholesale website program. Would you please send all necessary instructions so that I may join; thanks

ANSWER: TSINGTAOHAIR offers good prices and service for our wholesale customers. To enjoy our wholesale program, you need to order $2000 ( can be accumulated ) and verify you have wig store, wig online shop or you do wig business or you buy wigs for wholesale. Then our company will offer you the wholesale service once you order from our company.

If you are an individual customer who buys wigs for yourself, friends or family, you can also join our wholesale program; you only need to order products with value $2000 ( can be accumulated)  to have our wholesale services.

QUESTION: However, I would like to have some clarification on your $2000 product orders, to get started with, do items have to be purchased, in that amount, or items up to that amount, have to be purchase to get started with your wholesale services?

ANSWER: The amount can be accumulated. Once you reach $2000, you will become our wholesale customer and enjoy wholesale price.

 

QUESTION: Also, you stated that you can provide OEM service to your wholesale customers and that you produce products with their company’s mark or logo. Hence, do you place logo labeling into the wigs and is this an extra charge for the service ?

ANSWER: For OEM service, we offer it freely but it needs the customers reaching a bulk quantity at least 200 wigs every month consistently to start it. If can’t reach this quantity, there is an extra charge for it as there is minimum order quantity to produce mark, label or package. We can place your own logo labeling into the wigs. Whether it is free or need extra charge depend on how many wigs you can order.

 

QUESTION: I'm interest in dropship service, I been a hairstylist for over 10 year. This program sound like it perfect for me. Is it free? Please can you tell how to go about this.

ANSWER: Thank you for the interests in our drop ship service. Our company offers drop service freely to help our professional customers grow business. You need to tell us your business name and the drop ship address. If you pay via paypal, you need to tell us the drop ship address in the memo of paypal. Our company will ship your orders directly to your customers with your business name as sender and your customers won’t know our factory.

 

Lace Wigs Frequently Asked Questions

How to apply a full lace wig

  Why are your prices so low? Am I still going to get a quality product?

 Why Choose Lace Wigs?

  What is a lace wig?

  What are the full lace wigs and lace front wigs ?

  What is different between full lace wigs and lace front wigs ?

  What are the differences between Swiss lace and French lace ?

 Which lace is better, French lace or Swiss lace ?

  I need a better understanding how the cap designs like ear to ear stretch, stretch in the crown....I have always ordered ear to ear but I need to be able to explain to the clients better on which one would be better for them.///

 Can I wear a lace wig if I have my own hair ?

 How long will my lace wig last?

 Do you keep any units in stock?

 Can you Duplicate a Celebrity Picture or Photo of me?

What is remy hair ?

 What color lace is best suited to my skin tone?

What are bleached knots?

How can I prevent my lace wig from shedding/loosing hair?

 How much lace do I cut off before I apply my wig?

 What is the best cap design for me?

How to wash the lace wigs ?

Can I wear my lace wig in a ponytail?

 What type of hair is used for your units?

 What is the best cap design for me?

 How to Apply A Lace Frontal

How to Remove a Lace Frontal

 How to Care human hair wigs

  Can I part my wig anywhere?

 What is widow's peak or natural hairline ?

  Do I need to wear a wig cap under my lace wig?//////

 

Toupees Frequently Asked Questions

   What kind of hair do you use for toupees?

 What Kind of Knots should I order?

 What are bleached knots and why are they used?

Can I have bleached knots if my hair and skin are dark colored?

Can you match my hair if I'm African-American?

Can you match African American hair that’s been “straightened”?

  Can you match my very fine hair?

  What is Remy hair?

Can you put highlights in my hair system?

 How can I style my new hair without damaging it?////

 What are bases made from?///

 Polymers////

 Mesh fabrics///

 More information about Polymer Bases///

 More information about Mesh Fabric Bases////

 What does it all mean?///

  How to Care for a Toupee///

 

 

Why are your prices so low? Am I still going to get a quality product? 

We are hair factory to provide high quality hair products at lowest prices. Our goal is to gain loyal customers who keep coming back. We do provide the lowest prices our customers. And premium quality, lowest prices and punctual delivery are our biggest advantages !

Why choose Lace Wigs?

Lace wigs represent the latest technology for non-surgical hair replacement in the world today. A lace front wig when designed and constructed properly will be the closest thing to your own real hair, or can replace the hair you never had. It is the most natural, most beautiful, hair replacement system imaginable today. It is made out of real human hair and hand tied into a very sheer lace base one single hair at a time. It should look so natural that it can be virtually undetectable to anyone, even at a distance of only a few inches away. You can wear it for weeks at a time without removing it. You can comb your hair straight back, part it in the middle or even go swimming with it. There are no limitations to your look or lifestyle. You can shower, sleep, perm, wash or do anything you would normally do. You can finally have the hair you always dreamed about!

What is a lace wig? 

The  lace wig is very unique. I's built on a very sheer lace cap, and the key feature is that at the hairline, and when parted, a lace wig looks incredibly natural, as if the hair is growing right out of the scalp. This is not your traditional wig. It's much better and unbelievable natural !

What are full lace wigs and lace front wigs ?

The term 'full lace' denotes that the base cap is made lace throughout or around the entire base making it possible to wear your unit in a ponytail and creating a realistic and natural looking hairline around the entire unit. , while 'lace front' wigs have lace in front and different materials at the back of the cap. You still get the completely natural look with the front lace but you can't wear a high ponytail at back. One is also able to purchase a 'lace frontal' hair piece that can be used with weaving wefts. With this arrangement, the wefts are glued or sewn into one's hair and the lace frontal applied only at the hairline.

Lace Front Wigs vs. Full Lace Wigs. What is the difference?

Lace Front wigs have lace only in the front, creating a realistic and natural looking hairline. Full Lace wigs contain lace throughout or around the entire base making it possible to wear your unit in a ponytail and creating a realistic and natural looking hairline around the entire unit. A full lace wig is capable of being parted anywhere on the scalp. And you still get the completely natural look but with the front lace. But you can't wear a high ponytail for the lace front wig.

What are the differences between Swiss lace and French lace ?

Swiss lace is thinner lace material than the French lace and it is more invisible than French lace. You cannot see it when attaching it to your skin. It is most invisible, very light and natural. It is also durable in strength.

French lace is extremely durable. But it is not as invisible as the Swiss lace.

How long will my lace wig last?

The life span of your unit is based on your maintenance. A lace wig unit can last for many months or even years depending on your usage and upkeep. With proper care, your lace wig can last a long time. French Lace is the most durable and lasts longer than the Swiss Lace.

Do you keep any units in stock? 

Yes. We offer custom and stock units.

Can you Duplicate a Celebrity Picture or Photo of me? 

We can duplicate any picture that you send to us! - You can do this by simply by placing an order and within the "order form" there is an option where you will be able to insert your own picture! You can specify whether you want the similar colour of the photo, similar texture, or even style!

What is remy hair ?

Remy hair is a superior human hair grade that is collected from a hair donor. The cuticle layer of the hair remains in tack, therefore the hair is silky soft with a subtle wave pattern. The hair is then hand-tied to a wig in the same direction as it is on a human head. The look of the wig is very natural, easy to manage and does not tangle.

What color lace is best suited to my skin tone?

The color of lace depends on a lot of factors. First and foremost, the best applications are usually camouflaged by makeup at the hairline and where the hair is parted. This is truly how you get a natural appearance because even though lace blends with the skin, certain lighting conditions can show the lace.

Most women prefer to get a lace close to their skin tone, this is the best option if you don't want to experiment with using makeup (concealer) to camouflage the lace, then it's best to select a shade that blends with your skin tone. If you plan to use makeup, then you should select a shade close to, or lighter than, your own.

Our standard lace colors

Follow These Guidelines - Lace Choice Color:

 

Lace Color

Scalp tones

transparent

for white and cream scalp tones

beige

for light beige or beige scalp tones

light brown

for light brown scalp tones

brown

for brown scalp tones

dark brown

for dark brown scalp tones

 

 

If you believe you may need a lace shade different from the colors above, it is best to submit your photograph, with your custom order, so that our technicians can match the lace to your skin tone.

What are bleached knots?

Bleached knots is currently to best method of making the hair appear as if it is growing from your scalp. If you do not have bleached knots you will see a dark dot on the skin, however, bleached knots does not mean the knot is totally bleached out. Usually the knots are just a shade lighter than the rest of the hair. If the knots are single knots at the hairline you do not need to bleach the knots, dabbing foundation based powder on the knots with a brush; bleached or not helps hide them as well.

 

We recommend using knot sealer to seal your knots on the underside of your wig. Just flip your wig inside out and be sure to protect the remaining hair with a plastic bag. Spray a light spray of knot sealer on the knots of lace wig cap.

How can I prevent my lace wig from shedding/loosing hair?

 We recommend using knot sealer to seal your knots on the underside of your wig. Just flip your wig inside out and be sure to protect the remaining hair with a plastic bag. Spray a light spray of knot sealer on the knots of lace wig cap.

How much lace do I cut off before I apply my wig?

All new lace wigs have a strip of bare lace at the front or around the perimeter that needs to be trimmed away. Use sharp hair scissors to trim the lace away, HOWEVER, make sure to leave a 1/8" – 1/4" (see below for a guide) strip of bare lace ahead of the actual hairline.  Having the bare lace in front means that if the lace begins to fray a little, you will not lose hair at the hairline. When it is attached, that small strip of lace disappears against your skin.The following diagram is approximatly 1 inch, not exact, but this will give you an idea of how much lace to leave around the perimeter: 

 

0                     
|                                      
|_|_|_|_|_|_|_|_|  
  a b c d e f g h  

 a = 1/8;  b = 2/8 = 1/4

However, some people cut off all the lace to the hairline.

How do I wash my lace wig?

First, place unit on waterproof wig stand. Apply pre-shampoo on dry hair, work in gently, rinse with warm water, then apply mild shampoo. When applying shampoo keep wig stand in upright position, while gently working shampoo in. Do not bunch hair up while lathering and avoid circular motions, which can cause tangling of the hair. Comb hair gently with fingertips. Rinse hair thoroughly and follow with a deep or daily conditioner, applying the same way. Let stand, for 2-3 minutes to moisturize and condition. You can gently comb hair with a wide tooth comb to remove any tangles. Rinse conditioner out completely , pat hair dry and apply maintenance spray for an all day protection. After washing, try to remove as much water as possible by squeezing the hair with your fingers. Allow wig to completely air dry on a dry towel or wire stand. Once wig is dry, style as usual. Note: for synthetic wigs, DO NOT apply heat or place near a heated source, including in the sun!!

Can I wear my lace wig in a ponytail?

Yes, simply request Fine French lace, Swiss lace or thin skin all around the perimeter of the unit

What is the best cap design for me?

Each person has their own specific design needs based on their life-style and how undetectable they want their unit to be. The finer the lace, the less detectable however the less durable, especially with daily adhesives. Thin Skin is less detectable to the eye but a bit more detectable to touch than lace.

 
Please do your research and keep in mind that you get what you pay for. And we in no way try to mislead our clients by thinking they are getting something “real” for half the price

How to Apply A Lace Frontal 
Step: 1 
Proper Scalp Preparation Instructions Cleaning and preparing your scalp before you attach your hair frontal is essential to a secure bond. Follow the instructions below carefully to ensure your hair frontal is properly attached. Begin by wiping all visible traces of sweat or oil from the scalp with a wet towel or cloth. For best results hop into the shower and wash your entire head, hair and scalp thoroughly at least two times.

While showering, thoroughly scrub your scalp and hair After showering, be sure to fully dry your head and scalp with a towel and/or blow dryer, removing all excess moisture. This would also be a good time to remove or shave any hair or stubble from the bonding area. We recommend using an electric screen razor for the closest shave.

Step: 2
Find Your Hairline Shake the hair out and comb any lose hair back that is around the front hairline. Place the hairpiece on the head and position along the hairline for a natural look. Important. After you found your desired hairline, you will now cut the lace. Gradually trim the excess lace one layer at a time until you are satisfied with the hairline you want. Be careful not to cut any of the hair.

Step: 3
Apply Lace Frontal

Prep your hair, by creating a flat surface for the frontal to sit on.

Fit the frontal on your head, and evaluate how and where you would like the hairline. The goal is to find where the hairline will look most natural.

After you have created your hairline, apply tapes or adhesive to around the edges of the hairline so the frontal can stay on your head.

The finished hairline should look totally natural, as if the hair were actually growing from your scalp. 

If you want to use the frontal for a front hairpiece for weaves or covering bald areas, use the same steps for applying, just use the t