How to Order

1. If you'd like to order our in stock wigs, please add them to caart and pay online or contact us directly

If you'd like to place custom lace wig orders, please download our lace wig order form below

Custom Lace Wigs Order Form

If you'd like to order custom hair replacement systems for men, please download our toupee order form below

Custom Toupee Order Form

2. Please kindly fill in the order form and email the order form or your order specifications to us. If you have any question about the order form or you can't fill in it, please feel free to contact us. We will be very glad to help and reply you at once !

3. Our customer service representative will contact with you to confirm your orders as soon as the order specifications or the order form are received and tell you the total price for the order please. If the prices are acceptable, please send the payment to us via Western Union, Money gram , Bank transfer, Money bookers and Paypal .

4. Please kindly inform us when the payment is made so that we can produce your orders at once as soon as the payment is confirmed. And you will receive an "email confirmation" when the order is successfully processed and becomes effective.

5. The normal delivery time for the custom lace wig and toupee orders is 28-30 days and it takes 3-4 days on the mail way. For rush orders, the delivery time is 15-18 days and it takes 3-4 days on the mail way.

6. We will inform you and send the order to you via air express ( UPS, DHL, FedEx, TNT etc... ) . And we will inform you the tracking number after the shipment.

Wholesale Programme : Please contact us directly.

Tel: +86-532-6895-9567

        +86-150-9223-3077
E-mail: hellen@tsingtaohair.com

 

TSINGTAOHAIR Shopping Flow
 

 

Register/Sign in
Registering in our website is not necessary step to place a order
However, registered customers  would get reward points for every order and can get reward point for referring to friend
To register, go to the registration page, and follow these steps:
 
1.How to register/Login
1.Enter our website www.tsingtaohair.com
2.click1”Account/Login”in navigation bar  to enter register and login page
 
3.Please sign in here（2） if you are already our member.
 
4.if you do not have account, please click （3）“create new account” to register a new account
 
 
 
5.Input your email,password ,then click “create new account” and finish registering.
 
 
 
 
How to find your favourite wigs
1.Search
Iin the search sibebar, you can search your keyword of your favourite products.
For example:
 the hair type keywords
“indian  remy hair” ,”full lace wig”,”virgin hair ”,” brazilian virgin hair”,”chinese virgin hair”,“Malaysian virgin hair”
 hair curl keywords
  “body wave ”,”light yaki”,”deep wave”,”spanish wave”,”silky straight”,”natural straight”,”kinky straight”,”kinky curl””afro curl””water wave”,”body curl””deep body wave”,”jerri curl”.”light body wave””yaki straight”,”italian yaki”,”large yaki”
 
hair color  keywords
“#1”,  "#2" ,”#4” ,"#316", "#27", "medium brown" ,"dark brown"
 
Shop By Price
Search products according to your budget
 
 
 
 
 
How To Add product To Cart?
 
 
Select right category you are interested  and find your favourite curl 
 
For example :
 
 
 
1.Price changes according to the length you choose.

2.Please choose each option. If you are ordering a curly/wavy wig, the hair length will be drawn up approximately 1-3", therefore, you may wish to order a little longer for curly/wavy wig to accommodate the drawn up of the hair to achieve the full length desired.

*If the options do not work, please refresh the page or change to another browser.

 

3.If you have special  request, please leave here. If you forgot, please send your request to our customer service via email ASAP after you purchased.
 
 
 
and then click , "Add to Cart", you would be brought to shopping cart page
 
 

 1.If you want to change QTY, please update cart after QTY changed (click the "Update Cart" button).

2.Please double check each option you selected. If something is wrong, please DEL, and selected a new one.

3.If you want to delete some item, please click corresponding "x" button .

4If you have coupon, please input and click "Apply" button .

5.please click "calculate shipping" and fill your address to calculate ship cost , or you can do it in next step

6If you want to purchase other items, please click "Continue Shopping" button

       If you want to check out , please click "Check Out" button

       if you want to get  price quotation , please click "Submit as Quote"

 
calculate shipping:
this step is not necessary ,you can do it in next step
 
click"calculating shipping ",fill your address to calculate the shipping
 
 
 
choose shipping options, and click"choose"
 
 
then click"check out"in the checkout screen
 
 
 
 
1.please finish your name and address, the title with red start is necessary information.
if you have finished them before, then it would show automatic
please note: the country is customer's country, 
the billing address and shipping address must be same
 
 
 
 
 
 
 
3. PAYMENT INFO

We accept payment via Paypal,Western union,Money gram.you can use bank account,Visa,MasterCard,Discover,or Amercian Express to make Paypal payments.

As the safest and most convenient payment method,Paypal can protect you from any fraud.

if you pay via  paypal and credit payment, please choose "paypal website payments standard"
moneygram and western union, please choose "money order"
if you have points or coupon, please input  it and click "apply"
 
4.Calculate Shipping
 
click"calculate shipping "and choose shipping option(you must fill your right address before doing this)
 
 
Please confirm the list are correct,you can return to shopping cart to delete items/order/,change quantity.
 
then click "submit my order"
 
it would bring you to the payment page
1.paypal website 
 
 
  1.As the safest and most convenient payment method,Paypal can protect you from any fraud.If you don't have a paypal account,you can apply one with your credit card. or you can just pay using your credit without registering
 
2.money order page

2.If you pay by western union or money gram,please make a note of the total amount,then go to your local bank to make the payment,after that,please inform us the MTCN/Transaction No. by email.Once pyament confirm received,your order will be process ASAP.

 

 

 

Placing an order by email

If for some reasons you could not order online,you can place an order by email.
Please send your order with the following information to info@tsingtaohair.com
You can copy the following information as the email content and fill out accordingly.

1. product SKU:
2. Hair Color:
3. Hair Length
4. Cap size and construction:
5. Lace color:
6. Quantity:
7. Full Name
8. Shipping Address
9. Phone Number
10. E-mail Address
11. Additional request( if any):

 

Phone order:

0086-532-6895-9567 

0086-1509-2233-077

 

 

 

How  to get points?

 

Reward Point system for our loyal clients.
 
Every registered client has 0pportunity to get reward points and discounts which can be used together in your future orders.
 
Below are the rules: 
 
How to get points.
*Any successful order can get related points , points quantity depends on the total amount of the orders. The points would be put into your account in approx. 24 hours.
 
*If you have any advice on our new ordering system, you can leave message or email us. When your advice is accepted, you will be rewarded 20 to 80 points, it depends on your advice quality.
 
*Recommend your friends or other people to purchase our lace wigs, you would get 100 points($10).
 
*Providing real pictures of you with our wigs can get 50-100 points, providing great vedios can get 100-400 points, points quantity depends on the quality or influence of your pictures or vedios.
 
*Writing review on the products you ordered would get 5-20 points 
 
How to use points when you place order:
 
*Every $20 of your success order can get 5 points , and every 10 points can be exchanged to $1. You can use the money for your future orders, but can not exchange the points to cash .
*There is no deadline for your points.
*Points and discount can be used together in one order.
*Points rewards policy is n

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