Return Policy

 

 

Return Policy for In Stock Items
 
 
As a reliable wig supplier &manufacturer, our mission is to provide customers with
top quality products, reasonable price and best customer service. Always, we try
our best to achieve these, make your purchase perfect… However, we understand
there may be customers asking for return or exchange in seldom cases, below is
our return policy.                                                                
 
 
If you are not satisfied with the unit when you receive, please contact us by email info@tsingtaohair.com within 48 hours to make application of "free return or exchange" since you sign for your package. There won't be any restore fee charged for this case within first week since you sign for your package.
 
All returned merchandise should be in original condition, unbreak, unaltered, uncut…etc.
 
The return policy above is applied for the in stock wigs only.
*It is not applied for custom wigs. Custom made order can not be returned unless it has mistake..

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