Order Guide

 

Order Guide

   Order Guide

1. If you'd like to order our in stock wigs, please add them to caart and pay online or contact us directly

If you'd like to place custom lace wig orders, please download our lace wig order form below

Custom Lace Wigs Order Form

If you'd like to order custom hair replacement systems for men, please download our toupee order form below

Custom Toupee Order Form

2. Please kindly fill in the order form and email the order form or your order specifications to us. If you have any question about the order form or you can't fill in it, please feel free to contact us. We will be very glad to help and reply you at once !

3. Our customer service representative will contact with you to confirm your orders as soon as the order specifications or the order form are received and tell you the total price for the order please. If the prices are acceptable, please send the payment to us via Western Union, Money gram , Bank transfer, Money bookers and Paypal .

4. Please kindly inform us when the payment is made so that we can produce your orders at once as soon as the payment is confirmed. And you will receive an "email confirmation" when the order is successfully processed and becomes effective.
 
5. The normal delivery time for the custom lace wig and toupee orders is 28-30 days and it takes 3-4 days on the mail way. For rush orders, the delivery time is 15-18 days and it takes 3-4 days on the mail way.

6. We will inform you and send the order to you via air express ( UPS, DHL, FedEx, TNT etc... ) . And we will inform you the tracking number after the shipment.  

Wholesale Programme : Please contact us  directly.

                          Contact Us

Email Address 1: tsingtaohair@gmail.com ( For the general information )

            Email Address 2: info@tsingtaohair.com   (For the general information )

            Email Address 3: contact@tsingtaohair.com  ( For contacting information )

            Email Address 4: hellen@tsingtaohair.com  ( For business information )

            Email Address 5: cathy@tsingtaohair.com  ( For business information)  

            Email Address 6: ben@tsingtaohair.com   ( For business information)   

            Email Address 7: lisa@tsingtaohair.com  ( For business information)   

            Email Address 8: customer_care@tsingtaohair.com  ( For customer service )

  MSN Messenger: tsingtaohair@hotmail.comtthair@hotmail.com,

 Yahoo Messenger: tsingtaohair@yahoo.cn , ttwigs@yahoo.cn

 Skype: TSINGTAOHAIR

 Toll  free  1-888-228-2688 (only for United States and Canada)

                (86)-532-6895-9567 ( office time)

                (86)-150-9223-3077

FAX:        (86)-532-66730-788

       

                  

Address: No.309.Wenyang Road, Qingdao China

We sincerely hope that we can have a pleasant & successful business relationship with the customers around the world. If you have any idea to place an order or have any interest in our products, please contact us via the above approaches.

 

HOW TO ORDER

 

TSINGTAOHAIR Shopping Flow

 

Register/Sign in
Registering in our website is not necessary step to place a order
However, registered customers  would get reward points for every order and can get reward point for referring to friend
To register, go to the registration page, and follow these steps:
 
1.How to register/Login
1.Enter our website www.tsingtaohair.com
2.click”Account/Login”in navigation bar  to enter register and login page
 
 
3.Please sign in here if you are already our member
 
4.if you do not have account, please click “create account”to register a new account
 
 
5.Input your email,password ,then click “create new account” and finish registering.
 
OR
Login with your exist account in FACEBOOK,TWITTER,GOOGLE.
for example: Login using your twitter  account
Click“Login With Twitter”,then click"Sign in with Twitter"
 
It would turn to https://twitter.com  and you just need to sign in twitter website, then system would finish the regiser process automatic.
It would turn back to TSINGTAOHAIR  when the register is finished.
 
 
 
 
How to find your favourite wigs
1.Search
Iin the search sibebar, you can search your keyword of your favourite products.
For example:
 the hair type keywords
“indian  remy hair” ,”full lace wig”,”virgin hair ”,” brazilian virgin hair”,”chinese virgin hair”,“Malaysian virgin hair”
 hair curl keywords
  “body wave ”,”light yaki”,”deep wave”,”spanish wave”,”silky straight”,”natural straight”,”kinky straight”,”kinky curl””afro curl””water wave”,”body curl””deep body wave”,”jerri curl”.”light body wave””yaki straight”,”italian yaki”,”large yaki”
 
hair color  keywords
“#1”,  "#2" ,”#4” ,"#316", "#27", "medium brown" ,"dark brown"
 
Shop By Price
Search products according to your budget
 
 
 
 
 
How To Add product To Cart?
 
 
Select right category you are interested  and find your favourite curl 
 
For example :
 
 
 
1.Price changes according to the length you choose.

2.Please choose each option. If you are ordering a curly/wavy wig, the hair length will be drawn up approximately 1-3", therefore, you may wish to order a little longer for curly/wavy wig to accommodate the drawn up of the hair to achieve the full length desired.

*If the options do not work, please refresh the page or change to another browser.

 

3.If you have special  request, please leave here. If you forgot, please send your request to our customer service via email ASAP after you purchased.
 
 
 
and then click , "Add to Cart", you would be brought to shopping cart page
 
 

 1.If you want to change QTY, please update cart after QTY changed (click the "Update Cart" button).

2.Please double check each option you selected. If something is wrong, please DEL, and selected a new one.

3.If you want to delete some item, please click corresponding "x" button .

4If you have coupon, please input and click "Apply" button .

5.please click "calculate shipping" and fill your address to calculate ship cost , or you can do it in next step

6If you want to purchase other items, please click "Continue Shopping" button

       If you want to check out , please click "Check Out" button

       if you want to get  price quotation , please click "Submit as Quote"

 
calculate shipping:
this step is not necessary ,you can do it in next step
 
click"calculating shipping ",fill your address to calculate the shipping
 
 
 
choose shipping options, and click"choose"
 
 
then click"check out"in the checkout screen
 
 
 
 
1.please finish your name and address, the title with red start is necessary information.
if you have finished them before, then it would show automatic
please note

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